PRIVACY POLICY
At Ambienti Design, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website (ambienti.ca), book a service, or interact with us through email marketing. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information from you when you interact with us, such as when you:
Book an appointment or consultation via our online booking platform
Subscribe to our newsletter or email communications
Provide feedback or contact us through our website
The types of personal information we collect may include:
Name
Email address
Phone number
Postal address
Any other information you provide through forms or communication channels on our website
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To process and confirm your online booking or consultation requests
To send you updates, promotions, and news about our products, services, and events (only if you have opted in)
To improve our services and customer experience based on your feedback
To respond to your inquiries and provide customer support
We will not use your information for purposes other than those outlined in this policy without your consent.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you book online or subscribe to our newsletter. This includes secure data transmission and storage protocols.
However, please note that no method of internet transmission or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.
4. Email Marketing and Communication
By subscribing to our newsletter or opting into email communications, you consent to receiving marketing emails from us. These may include updates about new products, exclusive offers, events, and other marketing materials. You can opt out of these communications at any time by clicking the "unsubscribe" link in any email you receive, or by contacting us directly.
5. Sharing Your Information
We do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:
When required by law or to protect our legal rights
When using third-party service providers to support our website or communication efforts (e.g., email marketing platforms), who are bound by confidentiality agreements
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your browsing experience. These tools help us understand how users interact with our website, allowing us to personalize content and optimize site performance.
You can manage cookie preferences through your browser settings, though disabling cookies may impact the functionality of certain features on our website.
7. Your Rights
You have the right to:
Access and request a copy of your personal information
Request corrections or updates to your information
Request the deletion of your personal data, subject to certain legal limitations
Withdraw consent to receive marketing communications at any time
If you wish to exercise any of these rights, please contact us at the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Ambienti Design
Email: info@ambienti.ca
Phone: (514) 259-4444
Address: 5335 Ferrier, Montreal, Quebec, H4P 1M1